Terms and Conditions.
The commercial terms that apply to our services, quotations, liability and payment, and to your use of this website.
This is a structural template, not legal advice. Have it reviewed by a qualified solicitor in the operating jurisdiction, and complete every bracketed placeholder, before this page goes live.
1. Agreement
These Terms and Conditions govern use of the Magnetrix Logistics website and, where no separate signed agreement exists, the services we provide. By using this site or engaging our services you accept these terms. Where a signed services agreement, quotation or booking confirmation conflicts with these terms, that document takes precedence.
2. Scope of services
Magnetrix provides sourcing, supplier vetting, inspection coordination, freight forwarding, customs support, warehousing coordination and Amazon fulfilment preparation. The precise scope for any engagement is defined in the written quotation or booking confirmation.
Acting as a freight forwarder, Magnetrix arranges carriage. It is not the carrier unless expressly stated in writing. Carriage is subject to the carrier own terms and applicable international conventions.
3. Quotations and pricing
Quotations are valid for [X] days and are based on the information supplied at the time. Rates may be revised where actual weight, dimensions, commodity classification, packaging or routing differs from what was declared.
Unless stated otherwise, quotations exclude duties, taxes, demurrage, detention, storage arising from customs holds, and charges caused by inaccurate declarations.
4. Client obligations
You agree to provide accurate, complete descriptions of goods, values, weights and dimensions; to ensure goods are lawful to export from origin and import into destination and are not subject to sanctions; to declare any dangerous, restricted or temperature-sensitive goods in advance; to hold appropriate cargo insurance or instruct us in writing to arrange it; and to pay invoices within the agreed terms.
You remain responsible for the accuracy of all customs declarations made on your behalf.
5. Payment
Invoices are payable within [X] days of the invoice date unless agreed otherwise in writing. Late payment may attract interest at [RATE] and we may exercise a lien over goods in our possession, or those of our agents, for sums due.
6. Liability
Our liability is limited as set out in the applicable international conventions and standard trading conditions, including where relevant the Hague-Visby Rules, the Montreal Convention, the CMR Convention, and [APPLICABLE STANDARD TRADING CONDITIONS].
We are not liable for indirect or consequential loss, including lost profit, lost sales, lost storage capacity, marketplace suspension or reputational harm, however arising.
Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded.
7. Delays and force majeure
Transit times are estimates, not guarantees. We are not liable for delay or non-performance caused by events beyond our reasonable control, including port congestion, customs inspection or hold, carrier schedule changes, weather, industrial action, war, sanctions, epidemic, or acts of government.
8. Inspection and quality control
Inspection services report on a sample examined at a point in time, against the specification and AQL agreed in writing. An inspection report is evidence of what was observed. It is not a warranty of the entire production run, nor a guarantee of marketplace acceptance.
Where an inspection identifies a defect, the commercial remedy sits between you and your supplier. We will support the negotiation but are not a party to your supply contract.
9. Shipment tracking information
Tracking data is supplied by carriers and third-party systems. We present it in good faith but cannot warrant that it is complete, current or free from error. Estimated delivery dates change with operational conditions and should not be treated as contractual commitments.
10. Intellectual property
All content on this website, including the Magnetrix name, magnet mark, logo lockups, copy, layout and imagery, is owned by Magnetrix Logistics or its licensors and may not be reproduced without written permission.
11. Data protection
Personal information is handled in accordance with our Privacy Policy, which forms part of these terms.
12. Governing law
These terms are governed by the laws of [JURISDICTION]. The courts of [JURISDICTION] have exclusive jurisdiction over any dispute, save that we may bring proceedings to recover sums due in any court of competent jurisdiction.